Shipping policy

Shipping Policy

Last Updated: May 2026

Welcome to ClearSkinVault. We are committed to delivering your order as efficiently as possible. Please review our shipping policy below for information regarding processing, shipping times, and delivery.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders are processed Monday through Friday, excluding weekends and holidays.

  • Processing times may be extended during holidays, promotional events, or periods of high order volume.

Shipping Time

Estimated shipping times may vary depending on your location:

United States:

  • Estimated delivery: 5–12 business days

International Orders:

  • Estimated delivery: 7–20 business days

Please note that shipping times are estimates and are not guaranteed.

Shipping Costs

Shipping fees, if applicable, will be displayed during checkout before payment is completed.

We may occasionally offer free shipping promotions, which will be clearly indicated on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information (if available).

Please allow up to 24–72 hours for tracking details to update after shipment.

Delays

Delivery times may be affected by circumstances outside our control, including:

  • Weather conditions

  • Carrier delays

  • Customs processing

  • Public holidays

  • High shipping volume periods

ClearSkinVault is not responsible for delays caused by shipping carriers or events beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If an incorrect address is provided:

  • We may not be able to modify the address after processing begins

  • Additional shipping fees may apply for reshipment if the order is returned

Lost or Damaged Packages

If your package arrives damaged or appears lost during transit, please contact us as soon as possible and include:

  • Your order number

  • Description of the issue

  • Photos if the package arrived damaged

We will work with you to help resolve the issue.

Contact Us

For shipping-related questions, please contact:

ClearSkinVault
Email: support@clearskinvault.shop
Phone: (321) 367-8493